Wegmans to start delivery service with Instacart in Syracuse and upstate NY cities

In July 25, 2017

By Elizabeth Doran
Syracuse Post-Standard

Wegmans announced today it will begin same-day delivery service in stores in Syracuse, Rochester and Buffalo starting in August.

Wegmans has partnered with Instacart, a grocery delivery service based in San Francisco.

The service allows some Wegmans customers- if they live in the store’s delivery area -to complete their grocery shopping online, and have their orders delivered to their doors in as little as an hour.

Wegmans customers can shop by going to the site instacart-wegmans.com or downloading the Instcart app. People can then choose whether they want their products delivered in one hour, two hours or up to seven days in advance.

“We know our customers are busy, and that any found time in their week can make a difference,” said Heather Pawlowski, vice president of e-commerce for Wegmans. “We’re excited to be working with a partner like Instacart.”

The delivery service will launch in Buffalo-area stores on Aug. 1, Rochester-area stores on Aug. 8, and Syracuse-area stores on Aug. 5.

Starting on the date of launch, customers can visit instacart.wegmans.com and enter their zip code to determine if they are within the Wegmans delivery area.

Instacart waives the delivery fee on new customers’ first order. After that, delivery starts at just $5.99 on orders of $35 or more.

Instacart Express membership are also available, enabling unlimited free one-hour deliveries on orders over $35 for an annual fee. After a free trial period, the annual fee varies by location from $99 to $149. In addition, Wegmans adds a price increase to items to cover the cost of shopping customer orders.

Wegmans has started delivering groceries to customers in Virginia, and has said the service will soon be available in Maryland, the Boston area, southern New Jersey, and Pennsylvania.

For more information about the products available for home delivery, and the current and future Instacart delivery areas for Wegmans, you can go online.