Frank Ostroff is the Managing Partner of Ostroff & Associates, LLC - a world-class management consulting firm focused on helping public, private, and non-profit sector organizations accomplish significant change and achieve significant, sustained improvement in performance against their most critical performance objectives and missions.
Mr. Ostroff has been fortunate enough to receive recognition as one of the World's leading experts on organization and management issues. He has helped transform performance at leading financial services, technology intensive, and industrial goods companies over the past eighteen years.
Mr. Ostroff has also been recognized as one of the World's leading experts on improving performance in public sector agencies. He worked with the Occupational Safety and Health Administration (OSHA) to lead one of the most significant turn-arounds of a U.S. Federal agency in the last few decades - the redesign and transformation of OSHA's Field Enforcement Organization. This work has been identified by the Brookings Institution as a "model for reinventing government" and won several Presidential awards as an "outstanding example of government reinvention."
Most recently, Mr. Ostroff has worked with the U.S. Department of State, the National Institutes of Health, and the U.S. House of Representatives - Office of the Chief Administrative Officer. For the Department of State, Mr. Ostroff helped the Department regarding expanded use of regional and global service centers to support overseas posts. For the National Institutes of Health, Mr. Ostroff developed a plan for an effective, integrated international effort to significantly reduce AIDS. For the U.S. House of Representatives, Mr. Ostroff helped the Office of the Chief Administrative Officer develop a high performing, customer-focused support model to better serve the Members of Congress.
In recognition of Mr. Ostroff's success assisting both public and private sector leaders, Mr. Ostroff was honored to be selected by Harvard Business Review to write HBR's "breakout" public sector article - "Change Management in Government" (HBR, May 2006). Based on successful first-hand experience, and extensive research, this article provides authoritative guidance to public sector leaders who are committed to achieving change and improving performance at their organizations.
Mr. Ostroff is also the originator of the horizontal, cross-organizational process-centered organization concept now being applied by hundreds of organizations worldwide to improve speed, efficiency and customer/citizen responsiveness. Mr. Ostroff's work in organization design and performance has been featured in many leading business publications including BusinessWeek (cover story), InformationWeek (cover story) and Fortune (multiple articles). He is also the author of the international best seller The Horizontal Organization (Oxford University Press, 1999) which, in addition to the English edition, has also been published in Chinese, French, Indonesian, Japanese, Norwegian, and Spanish. The French edition was nominated for the "Prix du Livre 'Plus Management'" prize (France).
Mr. Ostroff has been Keynote speaker on the subject of organization design and transformation at leading international business conferences (e.g. The Conference Board, The Economist Conferences, and The Strategic Management Society) and universities (e.g. Harvard, Yale, and The Wharton School of Business). Mr. Ostroff gave the inaugural keynote address for the annual executive conference series held by The Economist Conferences on the horizontal organization - the organization design concept originated by Mr. Ostroff
Mr. Ostroff has also been Keynote Speaker on the subject of improving government performance at the National Governor's Association, the Brookings Institution, the Council for Excellence in Government, Harvard's Kennedy School of Government, a symposium for top-level Federal officials hosted by Harvard Business School Publishing, the Heritage Foundation, as well as the "Excellence in Government Conference" hosted by Government Executive magazine and other leading institutions interested in the issue of government performance. Mr. Ostroff was also keynote speaker at the International Conference on Government Modernization for Latin and South America held in Mazatlan, Mexico.
Mr. Ostroff was formerly Senior Organization Expert at McKinsey & Company, Inc. He has a J.D. from the Yale Law School, a Master's in Public Policy (M.P.P.) from Harvard's Kennedy School of Government, and a B.A. (with High Honors) from the University of California at Berkeley where he was a President's Undergraduate Fellow.