Frank Ostroff is the Managing Partner of Ostroff & Associates, LLC—a world-class management consulting firm focused on helping private, public, and non-profit sector organizations accomplish significant change and achieve significant, sustained improvement in performance against their most critical performance objectives and missions.
Mr. Ostroff has been fortunate enough to receive recognition as one of the World's leading experts on organization and management issues. The Economist included his work in its recent guide to the World's most influential management thinkers and ideas. Over the last twenty years Mr. Ostroff has helped transform performance at leading financial services, technology intensive, and industrial goods companies.
Mr. Ostroff has also been recognized as one of the World's leading experts on improving performance in public sector agencies. He worked with the Occupational Safety and Health Administration (OSHA) to lead one of the most significant turn-arounds of a U.S. Federal agency in the last few decades—the redesign and transformation of OSHA's Field Enforcement Organization. This work has been identified by the Brookings Institution as a "model for reinventing government" and won several Presidential awards as an "outstanding example of government reinvention."
Over the past year, Mr. Ostroff assisted the Office of State Superintendent of Education of the District of Columbia as part of the transformation of the D.C. public school system, and the Pan American Health Organization—the regional organization of the United Nations/World Health Organization—focused on improving public health in the Western Hemisphere. Also recently, Mr. Ostroff has worked with the U.S. Navy, the U.S. Department of State, the National Institutes of Health, and the U.S. House of Representatives - Office of the Chief Administrative Officer. Mr. Ostroff assisted the U.S. Navy with a change strategy and operations improvement effort. For the Department of State, Mr. Ostroff helped the Department regarding expanded use of regional and global service centers to support overseas posts. For the National Institutes of Health, Mr. Ostroff developed a plan for an effective, integrated international effort to significantly reduce AIDS. For the U.S. House of Representatives, Mr. Ostroff helped the Office of the Chief Administrative Officer develop a high performing, customer-focused support model to better serve the Members of Congress.
In recognition of Mr. Ostroff's success assisting both public and private sector leaders, Mr. Ostroff was honored to be selected by Harvard Business Review to write HBR's "breakout" public sector article—"Change Management in Government" (HBR, May 2006). Based on successful first-hand experience, and extensive research, this article provides authoritative guidance to public sector leaders who are committed to achieving change and improving performance at their organizations.
Mr. Ostroff is also the originator of the horizontal, cross-organizational concept now being applied by hundreds of organizations worldwide to improve speed, responsiveness and ability to deliver integrated solutions. Mr. Ostroff's work in organization design and performance has been featured in many leading business publications including BusinessWeek (cover story), InformationWeek (cover story) and Fortune (multiple articles). He is also the author of the international best seller The Horizontal Organization (Oxford University Press, 1999) which, in addition to the English edition, has also been published in Chinese, French, Indonesian, Japanese, Norwegian, and Spanish. The French edition was nominated for the "Prix du Livre 'Plus Management'" prize (France). Mr. Ostroff's written material on the subjects of horizontal organization, organization performance, as well as change leadership and improving performance in government, are required reading in the core management courses at the Nation's leading management and public policy schools (e.g. Harvard, M.I.T., University of California, etc.).
Mr. Ostroff has been Keynote speaker on the subject of organization design and transformation at leading international business conferences (e.g. The Conference Board, The Economist Conferences, and The Strategic Management Society) and universities (e.g. Harvard, Yale, and The Wharton School of Business). In addition, Mr. Ostroff lectures frequently at the Harvard Kennedy School of Government on the subjects of change leadership and improving performance in government. Mr. Ostroff also gave the inaugural keynote address for the annual executive conference series held by The Economist Conferences on the horizontal organization—the organization design concept originated by Mr. Ostroff.
Recently, Mr. Ostroff has been a featured member of a bi-partisan panel on the subject of government performance improvement with Sen. Bill Frist (former Senate Majority Leader) and Harold Ford, Jr. (Chairman of the Democratic Leadership Council). In addition, Mr. Ostroff has been a featured panelist at the Inaugural Conference on National Security sponsored by the Project on National Security Reform. Mr. Ostroff has also been Keynote Speaker on the subject of improving government performance at the annual meeting of the National Governors Association, the American Management Association, the Brookings Institution, the Council for Excellence in Government, Harvard's Kennedy School of Government, a symposium for top-level Federal officials hosted by Harvard Business School Publishing, the Heritage Foundation, Federal Computer Week, the National Academy of Public Administration, the U.S. Department of State, as well as the "Excellence in Government" Conference hosted by Government Executive magazine and other leading institutions interested in the issue of government performance. Mr. Ostroff was also keynote speaker at the International Conference on Government Modernization for Latin and South America held in Mazatlan, Mexico.
He has a J.D. from the Yale Law School, a Master's in Public Policy (M.P.P.) from Harvard’s Kennedy School of Government, and a B.A. (with High Honors) from the University of California at Berkeley where he was a President's Undergraduate Fellow.
